Cancellation & Rescheduling Policy

  • We take a small deposit for all our appointment slots, as they are in high demand. We want to make sure we don't waste anyone's time. A 50% deposit is required to book all initial appointments and all touch-ups.

    All deposits are NON=REFUNDABLE.

    A deposit is necessary to ensure that you are serious about booking your appointment! If you would like to reschedule your appointment, you can do it by sending us an email or giving us a call any time up to 72 hours (3 days) before your scheduled appointment.

  • A Permanent Makeup Consultation is mandatory! The cost is $20. This allows your esthetician to study your skin and come up with the best plan of action to enhance your own natural, beautiful features. Permanent Makeup services cannot be performed on the same day as the consultation. Any clients who do not schedule a consultation will have their appointment canceled.

  • Please review our cancellation policy thoroughly before booking your appointment. We request that you give 72 hours notice for all permanent makeup procedures and 24 hours for all other services when canceling or rescheduling your appointment. Failure to do so will result in losing your deposit.

  • If you wish to reschedule your appointment, a minimum of 72 hours (48 hours for annual refreshers) notice is needed. If you attempt to reschedule your appointment within the 72 hours (48 hours for annual refreshers) window, you will lose your deposit and a new deposit will be required to book another appointment. You are allowed one reschedule. Multiple reschedules will require new non-refundable deposits.

  • If you arrive late, we will not be able to extend your appointment time. If you arrive more than 15 minutes late, we will have to reschedule, out of courtesy to me and other clients. Arriving more than 15 minutes late will result in losing your deposit and you will be required to pay another deposit to book a new appointment.

  • A 50% non-refundable deposit is required to book and confirm all permanent makeup appointments. This deposit will be deducted from your final balance. The remainder of your balance is due immediately upon completion of the service. We accept Cash, Venmo, Cash App, Zelle, Paypal, Credit, and Debit cards.

  • Touchup appointments are not included in the price of the initial procedure. Your esthetician will go over all of the aftercare instructions with you, along with creating a personalized touchup schedule. The first touchup session should be scheduled approximately 6 weeks after the original appointment. This session is crucial for the best results with your permanent makeup. Additional touchup sessions may be required for oily skin, problematic skin, dark pigmented skin, and clients who do not follow the aftercare instructions properly.

  • If you have existing permanent makeup tattoos, including brows, lips, and eyeliner, they must be old and faded before coming into our studio for new work. Our estheticians absolutely cannot complete new work when the previous work is too dark, dense, discolored, large, or oddly shaped. Tattoo removal will be highly recommended before any new work can be completed.

    Previous/existing tattoos must be photographed and emailed to lovemyeyebrows@gmail.com before scheduling a consultation appointment. An esthetician will confirm if your tattoos are faded enough to be worked on, or if laser removal is required.

    Sessions to fix, enhance, or otherwise work on old permanent makeup tattoos could take longer than the original service and will be charged accordingly.

    We do NOT do touch-ups if the initial procedure was done by another artist. You will be charged as the initial procedure.

  • You cannot be pregnant or nursing for all permanent makeup procedures.

    Healed results will vary with each individual client. No guarantees will be made, additional sessions may be required to obtain optimal results.

    Additional charges will apply. Although we give our best efforts to provide you with quality service, many factors can result in less than the desired outcome as each client will heal differently.

    Please refer to our FAQ to see if the services we offer may be beneficial to you and whether or not the before & aftercare directions are a good fit for your lifestyle.

    If you have any questions about our services, or policies, or would like to book your session, please contact us today!

  • By booking an appointment, you agree to all Lovemyeyebrows policies.